We will use the information you send us:
- to provide Liveandloud.com to you and its various functions, and in particular to tell you about gigs in your area;
- to contact you in response to your requests or to notify you of updates or other news relating to Liveandloud.com;
- to contact you about products and services we feel may be of interest to you;
- to process and deal with any other enquiries or complaints you make.
Before we stream music to you as listener, we may confirm and log your IP address in order to confirm your location.
When you send an email or other communication to us, we may keep the message in order to process your enquiries and to improve our services.
We promise to keep your information confidential except where we are compelled to disclose it by law (for example to government bodies and law enforcement agencies), or where you have given us your express consent to sharing the information with others.
We may sometimes want to share the information you give with others, such as your favourite bands or your local venues, so that they can contact you direct. Before we do that we will ask you to say if you're happy for us to do so by ticking an opt-in box. We will do our best to ensure that any such third parties follow our instructions don't use your personal information in a way you haven't approved. Otherwise, we won't share your information with anyone else (except where the law requires).
You are welcome to see the information we hold about you at any time, but we might make a small charge to cover some of the cost of providing the information (but no more than allowed by law).
We have installed security measures to make sure that any personal information you give us is protected against loss, misuse or alteration. However, due to the nature of the Internet, we cannot completely guarantee the safety of your personal information and cannot be responsible for any breach of security when Liveandloud.com is used (except in the case of our negligence). We are, however, confident in our security measures, and it is always a top priority of ours to ensure that our customers' information is kept confidential.
We may collect information about your general usage of liveandloud.com by using "cookies" which allow us to collect certain information in order to help us personalise your online experience, to contact you with Liveandloud.com news, offers, and recommendations of new gigs and to provide generic, non-personal information to third parties. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that we can read when you revisit the Liveandloud.com website. Although they do identify a user's computer, cookies do not personally identify users' passwords. Most web browsers automatically accept cookies, but if you prefer you can change your browser to prevent that. However, if you select this setting you may be unable to access certain parts of Liveandloud.com. For more information on cookies and how to disable them you can consult the information provided by the Interactive Advertising Bureau at http://www.allaboutcookies.org/.